Shipping & Delivery

Last updated: 3 October 2026

Where we deliver

We deliver door to door anywhere in South Africa. We don't ship internationally at the moment.

Delivery options and costs

Option Cost Delivery time after dispatch
Courier delivery R99 for parcels up to 5kg 2–5 working days
Courier delivery, parcels over 5kg R200 2–5 working days
Express courier R150 1–2 working days

Each 1kg bag weighs about 1.05kg packed, so orders of up to four bags are R99 and orders of five bags or more are R200. You'll see the options and the final cost at checkout before you pay. Delivery to outlying and rural areas can take a little longer.

Dispatch

We dispatch orders within 2–3 working days (Monday to Friday, excluding public holidays). If you choose a grind, we grind your coffee before dispatch.

Tracking

You'll receive an email with a tracking link as soon as your parcel is on its way.

Delivery address

Please check your delivery address and phone number at checkout, and choose an address where someone can receive the parcel during business hours. If a delivery fails because the address is incorrect or nobody is available, the courier may charge for redelivery, and we'll pass that cost on to you.

Damaged or lost parcels

Please check your order when it arrives. If anything is damaged or missing, email us within 7 days of delivery with your order number and photos (see our Returns & Refunds policy). If a parcel is lost in transit, we'll investigate with the courier and send a replacement or give you a full refund.

Questions

Email eugenevdw001@gmail.com and we'll help.